Welcome to ASK BI
the Boehringer Ingelheim Assisted Search Knowledgebase,
offering you easy access to medical information on our products.
Boehringer Ingelheim (Canada) Ltd/Ltée
WEBSITE USAGE
TERMS AND CONDITIONS
Please review and accept our Terms of Use, which outlines how we collect, use and disclose personal information.
This Terms of Use pertains to Boehringer Ingelheim (Canada) Ltd./Ltée. (Also referred to as “we” or “our”). By using this website, you agree to these Terms of Use. If you do not agree, do not use this website.
This website is intended for Canadian residents only. The site provides selected information available about a range of disease topics. Please be aware that information relating to the approval status and labels of approved products may vary from country to country, and the content on this site reflects the terms of marketing authorization in Canada. This information is not intended to be a substitute for the advice of a health care professional, or a recommendation for any particular treatment plan. It is important that consumers rely on the advice of a health care professional who can apply clinical judgement for the specific conditions of each individual patient.
You are on a website that will collect, use or disclose personal information that you provide to us. An overview of how we collect, use and disclose your personal information is set out below. For additional details, please see our full Privacy Policy.
Personal information means any information about an identifiable individual. The type of personal information that we collect from you include your:
- Name, Email Address and Province
- License Number and Profession
- Preferred Language
- IP Address and cookies
Below are the reasons we collect your personal information as it pertains to this particular Terms of Use:
- Operating and developing our websites/live chat (including providing you with service)
- Satisfying legal and regulatory requirements
- Tailoring the information contained on our websites to our customers’ needs and interests
- Using aggregated information (which does not allow you to be personally identified) to understand user behavior as a whole
We will only collect, use, and disclose your personal information for specific purposes that are identified to you. We will not use your personal information for the purposes other than those identified and we will not keep your personal information for longer than is necessary to fulfill the purpose(s) of collection or as required by law. Personal information that is no longer required to fulfill an identified purpose will be erased, destroyed or made anonymous except as may be provided by law.
Below are the reasons we collect your personal information as it pertains to this particular terms of use:
- Ensuring that you are a Canadian healthcare professional before serving you, as this site’s services are only intended for Canadian healthcare professionals
- Notifying you of matters about which we are required by law to notify you (e.g. product recalls)
- Internal and external quality assurance/audits
- Complying with demands or requests made by regulators, governments, courts or law enforcement authorities
- Answering your questions and requests for services, and for soliciting your feedback
- Maintaining a record of medical inquiries, product complaints, adverse events, or requests for information relating to our products and services, and reporting this information to the appropriate regulatory body, related company or those who we are required by law to notify, or whom it would be prudent to notify
- Sending requested materials to Healthcare Professionals and associated clinics
- Operating and developing our websites
- Monitoring and analyzing trends, usage and interest in the information contained on our websites on an aggregate basis and assisting us in tailoring the information contained on those websites to our customers’ needs and interests
- Creating aggregated information for data analysis and research. This aggregated information does not allow you to be personally identified or contacted, and is only used to understand user behaviour as a whole
Your personal data will not be shared with any third-party companies or related companies of Boehringer Ingelheim (Canada) Ltd./Ltée. However, your data may be transferred outside of Canada to our Boehringer Ingelheim corporate operating unit in Germany.
Should there be a privacy breach relating to the personal information that you provided to us, we will make an assessment of whether this breach creates a real risk of significant harm to you. If so, we will notify you and suggest steps to take to reduce to the risk of harm, if possible.
Whenever you submit personal information to us, you consent to the collection, use and disclosure of that information in accordance with our Privacy Policy. If you do not agree to the collection, use or disclosure of your personal information, please do not submit your personal information.
In some cases, we may automatically collect your personal information when you use our website. For example, your IP address or cookies contain information that could make you identifiable. In such a case, your use of our website means that you have provided your implied consent to the collection of that personal information.
You can access, correct and delete your personal information by emailing us at zrburchiefprivacyofficer@boehringer-ingelheim.com or by referring to the “Contact Us” section of our Privacy Policy. Please reference these Terms of Use and detail in what context your personal information was provided.
Boehringer Ingelheim (Canada) Ltd./Ltée. uses a variety of measures to protect the personal information it collects, including physical, organizational and technological measures. Any personal information will be treated by Boehringer Ingelheim (Canada) Ltd./Ltée. in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable privacy laws. No data transmission over the internet or data storage system can be guaranteed as 100% secure. Any transmission is at your own risk.
This site uses cookies and other device identifiers such as web beacons or graphic tags to improve your browsing experience. By using this site without changing your browser settings, you agree to the use of cookies or other device identifiers. For more information on our use of cookies and other device identifiers and how to manage them, please see the “Managing Cookies” section in our Privacy Policy.
We reserve the right to change our Privacy Policy at any time. Please refer to the “Last Updated” legend of our Privacy Policy to see the latest changes.
Please report any adverse events associated with Boehringer Ingelheim (Canada) Ltd./Ltée. products to Pharmacovigilance by calling 1-800-263-5103 Ext 87233 (U-SAFE).